US English (US)
GB English (UK)
IT Italian

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

English (UK)
US English (US)
GB English (UK)
IT Italian
  • Home

After sales

Contact Us

Se non hai trovato la risposta che cerchi, o preferisci ricevere una risposta dal nostro servizio clienti, compila il form qui sotto.
Ti risponderemo il prima possibile.

  • Let's start
    General Information Glossary
  • Register to Industrial Discount
  • Research
    Whatchlist
  • How to buy and participate
    Asynchronous Auction DM Competitive Auction Ongoing Auction Pay and refund deposit
  • After sales
    Settle payment Collection lot Export abroad Registered movable property
  • Guides and information material
+ More

Settle payment

  • Where can I find the instructions for settling the asset?
  • What are the additional costs to be added to the price of the lot?
  • What do we mean with CG?
  • When will I receive the invoice?
  • Can I change the invoice header data?
  • In which cases is VAT due and when is it not?
  • What are BPs?

Collection lot

  • When can I pickup the items I have purchased?
  • Is there equipment on site to dismantle or load the awarded lots?
  • Who can I ask for the measurements and weight of the lots won?
  • Can I delegate a third-party company or a courier to collect?

Export abroad

  • Are there difficulties in obtaining the necessary documentation for the export of goods purchased from Insolvency Procedures?
  • I am a regular exporter, do I have to pay VAT?
  • Will VAT be applied to goods intended for export?

Registered movable property

  • What are the methods and timing for processing the procedures after the award?
  • What are the costs for processing the procedures associated with registered movable property?
  • If I see that the documents for a vehicle are missing, what should I do?
  • Is it possible to collect the vehicle before completing the transfer of ownership?
  • Is it possible to register the vehicle in the name of a person/company other than the one who participated in the auction?
  • How do I know if the vehicle is subject to administrative restrictions and if I have to pay for their cancellation?
  • What does the "Transcript of insolvency/bankruptcy proceedings" encumbrance entail in the Certificate of Ownership (CDP)?

Most read article

1. How does Industrial Discount work?
2. Who is Industrial Discount?
3. Can I sell on Industrial Discount?
4. I registered because I can't see the auction data or documents?
5. Can I register as a private individual?
6. How do I know what the minimum raise is?
7. Can I change my profile data?
8. What is the reserve price?
9. How auctions work on Industrial Discount - Video
10. What happens if no bids are placed on a lot?

Copyright 2025 – Industrial Discount.

Powered by Helpjuice

Definition by Author

0
0
Expand