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How to buy and participate

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  • Let's start
    General Information Glossary
  • Register to Industrial Discount
  • Research
    Whatchlist
  • How to buy and participate
    Asynchronous Auction DM Competitive Auction Ongoing Auction Pay and refund deposit
  • After sales
    Settle payment Collection lot Export abroad Registered movable property
  • Guides and information material
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Asynchronous Auction DM

  • What is an asynchronous/DM25 auction?
  • How can I partecipate in an asynchronous/DM25 auction?
  • How can I pay the deposit?
  • How can I attend as an observer?
  • When do I have to enter the secret validation code?
  • Can I inspect the items before participating in the auction?
  • Is it possible to request to attend the sale and also to submit offers?
  • What is the deposit for asynchronous/DM25 auctions and when is it paid?
  • Where can I find the deposit amount for DM 25 auctions

Competitive Auction

  • How do you bid in a competitive online auction?
  • How do you present an offer correctly?
  • I have submitted a bid, what communications will I receive during the auction?
  • I paid the deposit but I don't see the MAKE OFFER button
  • What is a two-phase online competitive auction?
  • What is a single online competitive auction?
  • What is a competitive block online auction?
  • What is the deposit for competitive auctions and when is it paid?
  • Where do I find the deposit amount for competitive auctions?

Ongoing Auction

  • I'm having trouble viewing during the auction
  • How do I know what the minimum raise is?
  • What is the reserve price?
  • Can I make an offer lower than the starting price?
  • What is proxy bid and how does it work
  • When does an auction close?
  • What does "Result suspended" mean?
  • What happens if no bids are placed on a lot?
  • What is Buy Now?

Pay and refund deposit

  • What type of credit card does your system accept?
  • Can I pay the deposit with a credit card not registered in my name?
  • Why don't I see the option to pay the deposit with a credit card?
  • Why is the credit card payment not going through successfully?
  • When is the deposit refunded?
  • I received an email confirming the refund of the deposit, but I don't see the credit on my card statement, why?
  • I received an email notification that bail was temporarily held, why?

Most read article

1. How does Industrial Discount work?
2. Who is Industrial Discount?
3. Can I sell on Industrial Discount?
4. I registered because I can't see the auction data or documents?
5. Can I register as a private individual?
6. How do I know what the minimum raise is?
7. Can I change my profile data?
8. What is the reserve price?
9. How auctions work on Industrial Discount - Video
10. What happens if no bids are placed on a lot?

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