When is the deposit refunded?
If you are the winning bidder of the auction, the deposit will be refunded to you within 10 working days from the receipt of payment confirmation by the Procedure/Seller, or as specified in the sales conditions, once you have collected the items. You will receive a confirmation email upon refund.
If you are not the winning bidder of the asset, the deposit will be refunded to you within 10 working days from the auction's closing. You will receive a confirmation email upon refund.
However, some auctions may have different refund timelines, always check the sales conditions."