I'm having trouble viewing during the auction

If you have issues with viewing the auction page and encounter the "connection error" message, you might find yourself in one of these situations:

- Graphic updates:

Our sites are constantly updated to enhance user navigation experience. Often, browsers often keep obsolete data in memory which affects the proper functioning of the system. In most cases the problem can be solved by following this steps: enter your browser settings (Chrome, Explorer, Firefox, Safari, etc.) go to the "history" section and clear both history and cache. Then, log in again to the website and try the operation again;

- Multiple login:

If you are logged in from multiple devices, please remember that you can only place bids from the last connected device. For security reason, log out from all devices and connect with only one device at a time.